Ratings & Reviews

Overall Rating

5
(8 reviews)
100% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Maintenance
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Resident Reviews

submitted by Taylor R. - |Recommended: YesHighly reccomend — This property is absolutely beautiful and all of the staff here has been so helpful
response from property -Hi Taylor! Thank you so much for the kind words! If you ever need anything in the future let us know and we hope to see you at the next resident event! -Nichol D Community Manager
submitted by Colin - |Recommended: YesThe staff are extremely helpful and kind. Awesome community with lots to do nearby, great upkeep and amenities. Dog park is great, gym is great. Sauna is spectacular. Corey in the maintenance team is extremely helpful and quick to respond - one of the nicest people you’ll ever meet. Hope and Cody in front office are super responsive and a great management team.
response from property -Hi Colin, Thank you so much for your kinda words! I will share them with the team and I know it will make their day! Please let us know if there is anything we can help you with! Regards, Caitlin Pearl, Senior Community Manager
submitted by Brandyn F. - |Recommended: YesGreat Building, Great Staff — Everyone here has been nothing but kind and accommodating to me. As soon as a maintenance issue arose, Cory from the maintenance team was on top of it regardless of any other circumstances. Overall a quiet community up to this point outside of maybe some stomping, but I do understand people are still moving in.
response from property -Thank you for your kind words, Brandyn! We're happy Corey was able to assist you! We look forward to the rest of your residency here! Regards, Caitlin Pearl, Senior Community Manager
submitted by Christopher S. - |Recommended: YesReview — Hope and Corey made our move as easy as possible They were always available and handled every situation in a timely manner. Modera is lucky to have them
response from property -Hi Christopher, Thank you so much for your kind words about Hope and Corey! We definitely know how lucky we are to have them. If there is anything we can assist you with in the future, don't hesitate to ask! Regards, Caitlin Pearl, Senior Community Manager.
submitted by Kelley - |Recommended: YesThe staff at Modera Germantown is great They are quick to respond and do their best to meet the needs of all residents. The maintenance team is wonderful Every time I submit a request, they are quick to respond and come to the unit Corey and Will even came to replace our dryer on a Sunday They are outstanding
response from property -Thank you so much for your kind works Kelley! We're so happy our team was able to assist you with your work order. We look forward to your continued residency! Regards, Caitlin East, Senior Community Manager.
submitted by Julieanna D. - |Recommended: YesMove in — X
response from property -Thank you for your review of our community! Regards, Caitlin Pearl
submitted by Stephen D. - |Recommended: YesWorking with the Modera Staff has been a great experience. — Caitlin, Cody, Brian and Hope have made the move in process very welcoming. They listened to our questions and concerns and answered all with both professionalism and genuine care as we made the move.
response from property -Hi Stephen, Thank you so much for your kind words! We appreciate them so much and are here to help you out in anyway we can! Regards, Caitlin East, Senior Community Manager
submitted by Sophie T. - |Recommended: YesI am very impressed with Modera Germantown and their staff's commitment to ensuring residents feel at home. Just recently, Caitlin, the property manager, addressed my concerns about adding a maintenance-related installation above the standard design to meet my needs. She contacted me promptly and kindly, and ordered a custom fixture for my bathroom. Will, a member of the maintenance staff, quickly facilitated the installation, carefully taking the time to be precise on measurements and was very courteous throughout the process. I am so appreciative of the staff and how thoughtful they are, and I would recommend this community to anyone
response from property -Thank you for your kind words Sophia! We are so happy to hear that our team was able to assist you and provide that peace of mind we strive for. We are excited to have you as a resident! Regards, Caitlin East, Senior Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Germantown, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Germantown, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose