|Recommended: YesReview — Hope and Corey made our move as easy as possible They were always available and handled every situation in a timely manner. Modera is lucky to have them
Hi Christopher, Thank you so much for your kind words about Hope and Corey! We definitely know how lucky we are to have them. If there is anything we can assist you with in the future, don't hesitate to ask! Regards, Caitlin Pearl, Senior Community Manager.
|Recommended: YesThe staff at Modera Germantown is great They are quick to respond and do their best to meet the needs of all residents. The maintenance team is wonderful Every time I submit a request, they are quick to respond and come to the unit Corey and Will even came to replace our dryer on a Sunday They are outstanding
Thank you so much for your kind works Kelley! We're so happy our team was able to assist you with your work order. We look forward to your continued residency! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesMove in — X
Thank you for your review of our community! Regards, Caitlin Pearl
|Recommended: YesWorking with the Modera Staff has been a great experience. — Caitlin, Cody, Brian and Hope have made the move in process very welcoming. They listened to our questions and concerns and answered all with both professionalism and genuine care as we made the move.
Hi Stephen, Thank you so much for your kind words! We appreciate them so much and are here to help you out in anyway we can! Regards, Caitlin East, Senior Community Manager
|Recommended: YesI am very impressed with Modera Germantown and their staff's commitment to ensuring residents feel at home. Just recently, Caitlin, the property manager, addressed my concerns about adding a maintenance-related installation above the standard design to meet my needs. She contacted me promptly and kindly, and ordered a custom fixture for my bathroom. Will, a member of the maintenance staff, quickly facilitated the installation, carefully taking the time to be precise on measurements and was very courteous throughout the process. I am so appreciative of the staff and how thoughtful they are, and I would recommend this community to anyone
Thank you for your kind words Sophia! We are so happy to hear that our team was able to assist you and provide that peace of mind we strive for. We are excited to have you as a resident! Regards, Caitlin East, Senior Community Manager